Essense of Australia would like to advise our Brides against purchasing their dream wedding gown from an un-authorised internet seller. Many brides' dreams have been shattered and turned into a nightmare after making their purchase on the internet. Their special gown has arrived damaged, the wrong size and colour, not an original (a fake), or even a totally different gown to the one they ordered. Many of these un-authorised internet sellers do not have a refund or replacement policy - what you receive is what you get - imagine not having your perfect dress on your special day. Please use our store locator to find your nearest authorised stockist. By purchasing your 'Essense' gown from an authorised 'Essense' retailer you will be assured that you will receive personalised expert service, professional fittings and excellent after sales service.